Citibeats is a SaaS company with an ethical and social focus, developing AI solutions to detect changes in society earlier than traditional survey methods or the media.
We live in an infodemic context, exposed to a lot of information that we cannot process. This overload of information might bring to misinformation, to question the information sources and the data itself. Decision-makers don’t understand citizens’ needs and act based on uninformed decisions, while citizens feel unheard and neglected, generating a systemic lack of trust. Citibeats' ethical AI, combining NLP and ML, is culturally focused, language-agnostic, and easily adaptable. Our technology has been designed to help governments interpret the huge quantity of data exchanged every day by citizens in real time, understand their needs, and make faster and better-informed decisions.